ED Tech Solutions Inc. is currently looking for full-time, permanent User Support Technician to join their team as soon as possible.
Language: English
Job Type: Full-time, Permanent
Vacancy: 1
Salary: $29.00/hr
Job Location: 3230-4310 104 Ave NE, Calgary, AB T3J 1W5
Job duties
• Communicate with computer users who are having problems, both virtually and in person, to determine and document the issues they are experiencing.
• To investigate and execute solutions, consult user guides, technical manuals, and other documentation.
• Gather, organize, and keep a log of problems and solutions for other technical support analysts to use.
• Assist users with guidance and training in response to problems that have been detected.
• Participate in the redesign of software and apps.
• May supervise other technical support workers in the group.
Requirements:
• Completion of secondary school is required.
• Completion of program related to the computer field will be considered as an asset.
• Minimum 1 year of experience is required.
How to Apply:
By email: hr@edts.ca
Visible minorities, Indigenous people and Newcomers to Canada and people with above mentioned skills are welcome to apply.
**Beware of Scams and our company do not charge anything for recruitment.
Contact us directly for any questions**
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