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Clerk, Customer Service
Employer
GoodLife FitnessDate Posted
April 22, 2024Languages
English-
Location Okotoks, AB
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Earnings $16.50 hourly
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Work Hours 30 to 35 hours per week
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Position Permanent Full Time
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Vacancies 1  Vacancy
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Closing Date May 06, 2024
Employer
GoodLife Fitness
Languages
English
Education
Secondary (high) school graduation certificate
Work setting
- Urban area
- Business sector
- Fitness centre
Tasks
- Act as spokesperson for an organization
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
- Sell merchandise
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
Computer and technology knowledge
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Bending, crouching, kneeling
- Repetitive tasks
- Standing for extended periods
- Walking
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Reliability
- Team player
Experience
1 year to less than 2 years
Other benefits
On-site recreation and activities
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- METHODICAL
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Interest in copying information to take orders for goods and services
- SOCIAL
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Interest in speaking with customers to respond to enquiries and emergencies
- innovative
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Interest in investigating complaints and in responding to emergencies
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
Abilities
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