We are very excited to be growing our Sandbox Mutual Insurance team. We are on the search for a permanent, full-time position of Broker Services Coordinator. Reporting to the Manager, Technology, the successful candidate will be responsible for the administration and coordination of systems, rates and products used to support broker
services.
As Broker Services Coordinator YOU Will Be Responsible For
Responsible for the analysis, research, design, and documentation of broker technology projects; coordinates
and prioritizes implementation broker technology projects; determines testing requirements, develops test
plans and provides frontline support for web applications, web content, third-party vendor solutions and
broker interface.
Leads system processing changes in consultation with the Manager, Technology, including identifying
coordinating, and communicating requirements; identifying and proposing solutions; and assessing, testing,
validating, and implementing changes.
Coordinates, tests, and monitors the implementation of new products. Works with Sandbox Mutual Insurance
departments and brokers to resolve any operational issues and makes recommendations for improvements.
Acts as the liaison between Sandbox Mutual Insurance departments, brokers, and third-party vendors.
Performs quality control checks related to iSMI.
Produces broker reports and manages broker bulk changes in consultation with the Underwriting Liaison.
Assists in review of industry rate and coverages, in conjunction with analysis of Sandbox Mutual Insurance
rates and coverages, to determine related updates to rates and marketing strategy.