Work Location: 124 - 5589 Byrne Rd, Burnaby, BC V5J 3J1
Working Hours: 30 - 40 hours per week
Language of Work: English
Benefits: Dental and Extended Medical Insurance
Please contact via email: marketing@ulala.ca
Company Info:
ULALA is a SaaS-based courier service platform that provides an end-to-end, highly scalable delivery infrastructure for the local delivery business. From order management to route planning, from paperless dispatching to drivers’ delivery apps, we provide all the features. With ULALA’s SaaS solution, we can save 80% of the customers’ daily operation effort, empowering the client businesses with the ability to scale up effectively over time.
This Vice President role will play a critical role in overseeing various aspects of our company's operations, strategy, and performance. These responsibilities will cover a wide range of executive-level tasks including designing strategic policies, driving constant innovations, and pursuing potential business opportunities.
Job Duties:
1. Provide assistance to the senior management in driving the organizational growth, create step-by-step business objectives to realize our long-term goals, and design and oversee policies that govern the daily operation’s execution.
2. Monitor the operational performance of our courier service platform, adopt technological innovations to increase our competitiveness, and implement improvements in workflows to enhance team productivity.
3. Review the financial statements to determine the most current financial well-being, implement cost controls to reduce underperforming spending, and maintain profitability by authorizing the appropriate amount of budget.
4. Develop sales strategies that outline tactics and initiatives for staff to achieve targets, present data reports produced by the sales team for the upper management to review, and evaluate sales performance while allocating resources to areas with higher earning potentials.
5. Participate in the marketing campaign process by approving proper marketing plans that highlight our main service, determine effective promotional channels, and coordinate across departments to ensure the delivery of high-quality and accurate strategies.
6. Foster a positive working environment by leading the recruitment of middle-level managers, providing essential job orientation, and designing an incentive program to improve staff loyalty.
7. Review constructive feedback from customers regarding the experience using our courier application platform and make strategic decisions to resolve complaints or issues for higher satisfaction.
8. Seek legal advice regarding the company's compliance, ensure all operational procedures adhere to relevant industry privacy regulations, and mitigate business risks through better quality control for our application.
9. Stay updated with the latest trends in both tech and courier service scenes, evaluate the application performance gained from adopting new updates, and approve the requisition of new tech equipment to boost our courier platform’s capability.
10. Represent our company to attend negotiations with industry partners and pursue contracts to maximize our company’s benefits.
Qualifications:
1. A university degree in Business Administration, Commerce, Computer Science, Logistics or relevant experience in other similar disciplines is required.
2. At least three years working as a middle manager or higher rank in a relevant industry is mandatory.
3. Effective verbal and written communication skills.
4. Demonstrate outstanding leadership ability by inspiring and motivating employees to achieve their best performance.
5. Able to prioritize tasks and maximize team productivity.
6. Possess a deep understanding of the courier service industry and the business acumen to adopt innovation.
7. Ability to navigate challenges and make informed decisions under pressure.
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