Step into the culinary enchantment of Bar 404, where gastronomy meets artistry in the heart of Canada’s vibrant metropolis. This distinguished restaurant beckons discerning palates with its sophisticated ambiance and unparalleled cuisine. Nestled amidst Toronto’s bustling streets, Bar 404 invites guests to embark on a culinary journey curated by visionary chefs. Each dish is a masterpiece, meticulously crafted to harmonize seasonal flavours and elevate the essence of local ingredients.
We are now seeking a motivated and experienced Operations Supervisor responsible for organizing and prioritizing work, coordinating and managing operational activities, and supervising day-to-day clerical staff. The position works closely with the Director to ensure that customer satisfaction and staff support targets are met. The supervisor must have adequate experience as well as excellent communication and interpersonal skills. This position also requires mastery of organizing, planning, and attention to detail.
Responsibilities:
• Supervise administrative clerk and receptionist engaged in record keeping & filing, operating telephones & emails, data entry, and other general office tasks.
• Develop work schedules, procedures and coordinate activities with other departments.
• Maintain high levels of customer satisfaction by resolving complaints, addressing service issues promptly, and ensuring a positive dining experience. Report received complaints to the Director weekly.
• Train staff on job responsibilities, safety protocols, and company policies.
• Create and submit purchase orders based on inventory levels, menu requirements, and budget constraints.
• Monitor and maintain appropriate inventory levels to ensure the restaurant operates smoothly without overstocking or shortages.
• Coordinate maintenance and repairs of restaurant equipment and facilities. Ensure all equipment is in good working condition to support efficient operations.
• Assist in managing operational budgets, including labour costs and inventory expenses. Identify cost-saving opportunities without compromising quality or service.
• Ensure that all food- and beverage-handling comply with health and safety regulations and restaurant policies.
• Prepare operational reports on key metrics such as sales trends, labour costs, and inventory turnover.
Job Requirements:
• A bachelor’s degree is required;
• At least two years of experience in office administration in a managerial position.
Skills Requirements:
• Proficient in computer skills, including advanced level of Microsoft Office, and be able to learn additional software programs quickly;
• Persuasive communication and interpersonal skills;
• Masterful skills in organization and leadership;
• Must be able to multi-task, stay organized, prioritize, and meet deadlines;
• Demonstrated initiative to analyze and resolve problems quickly and efficiently;
• Excellent English reading, written and verbal skills.
Work Location
85 John St, Level 1 Toronto, ON M5V 0W3
Terms of Employment
Permanent, full-time, 30 hours per week
Wage
$32 to $38 per hour, overtime rate will be applied if working over 8 hours per day or 40 hours per week.
Benefits
14 days paid leave per annum
How to Apply
Please send your resume in PDF format to hiring@404toronto.com, and please include the subject “Applying for Operations Supervisor.” We thank all candidates who applied for this position. However, only qualified candidates will be contacted for an interview.
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