Employer: Study2020 Consulting Inc.
Location: 200 Burrard Street, Unit 680, Vancouver, BC V6C 3L6, Canada
Position: Application Support Analyst
Available Position: 1
Type of Employment: Full-time, Permanent
Working hours: 30 ~ 40 hours per week
Wage: $30.80 to $32.80 per hour (to be negotiated, may depend on experience)
Benefit:
Dental, Health Care and Vision Care plan
Duties but are not limited to the following:
Analyze and resolve software application issues reported by users or detected through monitoring tools.
Provide end-user support, guiding them on the effective use of applications and troubleshooting problems.
Configure and maintain application systems to ensure optimal performance and alignment with business needs.
Test and implement software upgrades and patches to maintain application security and functionality.
Collaborate with development teams to identify and address system bugs or inefficiencies.
Maintain accurate documentation of application configurations, known issues, and troubleshooting procedures.
Monitor application performance and suggest improvements to enhance system efficiency.
Provide training and onboarding support to new users or clients regarding the use of software applications.
Assist in the design and implementation of new application features based on user feedback and business requirements.
Ensure data integrity by performing routine checks and troubleshooting data-related issues within applications.
Qualifications:
Completion of a college program in computer science, computer programming or network administration is usually required.
College or other courses in computer programming or network administration are usually required.
Please send your resume with a cover letter to study2020.job@gmail.com; however, only selected candidates will be contacted for an interview.
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