Job details
Location: Oshawa, ON L1L 0G2
Workplace information: On site
Salary: 34.50 hourly / 40 hours per Week
Terms of employment: Permanent employment, Full time
Starts as soon as possible
Vacancies: 2 vacancies
Overview:
Languages: English
Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience: 1 year to less than 2 years
On site: Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks:
Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Manage incidents
Additional information
Work conditions and physical capabilities:
Fast-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Manual dexterity
Attention to detail
Sitting
Personal suitability
Accurate
Client focus
Initiative
Judgement
Organized
Team player
Ability to multitask
Time management
How to apply
By email: info@aneccaideas.com
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