Retail Store Manager
TOKEN STUDIO INC.
Company Overview: ToKEN Studio Inc. is a dynamic company that brings joy and laughter to all! We operate a retail store that specializes in both e-commerce and physical retail. At ToKEN, we are passionate about exploring new ventures and creating an environment brimming with imagination and excitement. Our mission is to offer every customer a unique experience and a sense of joy. Join us and become part of our vibrant team!
Position: Retail Store Manager
Location: Metrotown Shopping Mall, Burnaby, BC
Salary: $40.87/hour
Hours: 35 hours/week
Job Duties:
As the Retail Store Manager at ToKEN Studio Inc., you will play a crucial role in overseeing and managing the store's operations. Your responsibilities will include:
• Plan and oversee the daily operations of the ToKEN store.
• Supervise and manager staff to ensure top-tier customer service and a positive shopping experience.
• Manage inventory levels, order supplies, and handle stock levels to maintain product availability.
• Develop and implement sales strategies, promotions, and initiatives to increase revenue.
• Prepare financial reports, manage the store budget, and monitor sales performance to meet targets.
• Address customer complaints, resolve issues efficiently, and ensure a high standard of customer satisfaction.
• Study market trends, consumer demand, and competitor activities to drive sales and business growth.
• Oversee hiring, development, and retention of staff, ensuring the store has a motivated and skilled team.
Requirements:
• A university degree in Business Administration, Commerce, or a related field.
• A minimum of 1 year of experience as a retail store manager or in a supervisory role within retail operations; direct work experience in Metro Vancouver is preferred.
• Excellent communication skills with the ability to lead and manage a diverse team; proficiency in multiple languages is an asset.
• Demonstrated passion for customer service and a commitment to fostering a positive shopping environment.
• Proven experience in budgeting, financial reporting, and sales performance analysis.
• Strong leadership abilities combined with a keen understanding of market trends.
To Apply:
If you're ready to lead a dynamic team and contribute to an exciting brand, apply now by sending your resume and cover letter to hr@tokenstoy.com.
ToKEN Studio Inc. is committed to creating a joyful and inclusive environment for both our customers and employees. We look forward to welcoming you to our team!
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