Retail Store Supervisor
Kol Kid
Job details:
Location: Toronto, ON
Salary: $34.07 hourly for 30 hours per week
1 Vacancy
Employment groups: Youth, Persons with disabilities, Indigenous people, Newcomers to Canada
Terms of employment: Permanent, Full time
Start date: As soon as possible
Employment conditions: Day, Evening, Shift, Weekend
Qualification:
- Ability to communicate orally and in writing in English is required;
- Completion of secondary (high) school is required;
- 2 years to less than 3 years of previous retail sales experience as a retail salesperson or sales clerk, cashier is required.
Job duties:
- Recruit, select, hire and on-board the best talent;
- Train or arrange for training of staff, and assign staff to duties;
- Recognize and reward extraordinary performance, and give feedback and develop performance improvement plans for underperforming employees;
- Order and sell merchandise;
- Authorize payments by cheque and return of merchandise;
- Establish work schedules and schedule sales staff;
- Ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness;
- Supervise and co-ordinate activities of sales staff and cashiers;
- Train staff in job duties, sanitation, safety procedures and product knowledge;
- Organize and maintain inventory of supplies and equipment for sales staff and cashiers;
- Resolve problems that arise, such as customer complaints and supply shortages when needed;
- Monitor and address customer feedback, working with staff to resolve issue where necessary;
- Open and close the cash register, and balance cash and record sales;
- Establish and facilitate monthly reporting on sales volumes, merchandising and personnel matters;
- Build purchase orders and import product codes into the POS database;
- Create product profiles online with all related imagery and product descriptions;
- Manage web order fulfillment;
- Maintain webstore front page and product collections, and create sales events online and in store;
- Manage and schedule social media posts.
Other information:
Work Setting: Retail Store selling baby, children's toys and clothing;
Ability to Supervise: 5-10 people;
Workers Supervised: Cashiers, Sales Staff;
Work Conditions and Physical Capabilities: Fast-paced environment, Standing for extended periods;
Job Location: 674 Queen Street West, Toronto, ON M6J 1E5.
How to apply:
By email: hrkolkid@gmail.com
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